eem77 Privacy Policy
Your Data, Handled with Care
At eem77, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have under Philippine law. We keep things transparent — no fine print buried where you can't find it.
Six Things eem77
Commits to on Privacy
These highlights summarise our key privacy commitments. They are not a substitute for the full policy below — please read the complete text for all details governing how eem77 handles your personal data.
We Only Collect What We Need
eem77 collects only the personal data necessary to operate your account, process transactions, and comply with Philippine regulatory requirements. We do not collect data for its own sake or sell it to unrelated third parties.
Bank-Grade Data Security
Your personal information is stored on encrypted servers with access controls and regular security audits. All financial transaction data is protected using industry-standard TLS encryption during transmission.
You Control Your Data
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by eem77. You can exercise these rights at any time by contacting our support team.
Marketing is Always Optional
eem77 will only send you promotional emails, SMS, or push notifications if you have opted in. You can withdraw your marketing consent at any time via Account Settings or by contacting our support team — no questions asked.
Limited Third-Party Sharing
We share your data only with trusted service providers who support platform operations — payment processors like GCash and Maya, identity verification partners, and fraud prevention tools. All third parties are bound by strict data processing agreements.
Philippines-First Compliance
eem77 operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC). Our Data Protection Officer is contactable via our support channels.
01 Introduction
Welcome to the eem77 Privacy Policy. eem77 ("eem77", "we", "us", "our") operates the online casino and gaming platform accessible at eem77.net and any associated mobile interfaces or subdomains (collectively, the "Platform"). This Privacy Policy describes how eem77 collects, uses, stores, discloses, and protects the personal data of individuals ("you", "your", "Player", "User") who access or use the Platform.
By registering an account, making a deposit, or otherwise using the eem77 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Privacy Policy, you must discontinue use of the Platform immediately.
This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.
02 Who We Are
eem77 is a Philippines-focused online casino platform offering video slots, live dealer games, sports betting, bingo, and fishing arcade titles to eligible players aged 21 years and above. The Platform accepts Philippine Peso (PHP) and supports local payment methods including GCash, Maya, BPI, BDO, and InstaPay, among others.
For the purposes of applicable data privacy legislation, eem77 is the Personal Information Controller (PIC) in respect of personal data collected through the Platform. This means eem77 is responsible for determining the purposes and means of processing your personal data.
Our designated Data Protection Officer (DPO) can be contacted via the channels listed in Section 15 of this Policy. The DPO is responsible for overseeing eem77's compliance with the Data Privacy Act and for handling data subject rights requests.
03 Personal Data We Collect
eem77 collects several categories of personal data depending on your interaction with the Platform. The table below summarises the main categories:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID | Account registration, KYC verification, age verification |
| Contact Data | Email address, Philippine mobile number, city of residence | Account management, customer support, notifications |
| Financial Data | GCash number, Maya number, bank account details, transaction history | Deposit processing, withdrawal verification, AML compliance |
| Technical Data | IP address, device type, browser type, OS, session tokens | Platform security, fraud detection, session management |
| Usage Data | Games played, bet amounts, session duration, pages visited | Responsible gaming monitoring, platform improvement, personalisation |
| Communications Data | Live chat transcripts, support emails, survey responses | Customer support, quality assurance, dispute resolution |
| Marketing Preferences | Opt-in/opt-out status, preferred communication channel | Targeted promotions (with consent only) |
04 How We Collect Your Data
4.1 Directly from You
The majority of personal data eem77 holds about you is provided directly by you during the following interactions:
- Completing the account registration form on eem77.net
- Submitting identity documents for KYC verification
- Making a deposit or requesting a withdrawal
- Contacting our customer support team via Live Chat or email
- Responding to surveys or participating in promotions
- Updating your account profile or communication preferences
4.2 Automatically from Your Device
When you access the eem77 Platform, our systems automatically collect certain technical data about your device and browsing behaviour. This includes your IP address, device identifiers, browser type and version, operating system, referring URLs, pages accessed, time spent on pages, and in-game activity logs. This data is collected using cookies, web beacons, and server-side logging as described in Section 10.
4.3 From Third Parties
eem77 may receive personal data about you from third-party sources, including:
- Payment service providers (e.g., GCash, Maya, BPI, BDO) who confirm transaction status and account holder details
- Identity verification and KYC service providers who assist in verifying government-issued documents
- Fraud prevention and anti-money laundering (AML) screening services
- PAGCOR or other regulatory authorities, where legally required
05 How We Use Your Personal Data
eem77 uses your personal data for the following purposes. For each purpose, we have identified the legal basis under the Data Privacy Act of 2012:
- Account creation and management — to register your account, verify your identity, and maintain your player profile throughout your relationship with eem77
- Transaction processing — to process deposits and withdrawals via GCash, Maya, BPI, BDO, InstaPay, and other supported Philippine payment channels
- Customer support — to respond to your enquiries, handle complaints, and provide assistance via Live Chat or email
- Regulatory compliance — to fulfil obligations under Philippine AML laws, PAGCOR requirements, and other applicable regulations, including filing of covered transaction reports where mandated
- Responsible gaming — to monitor gaming activity, identify problem gambling patterns, and administer self-exclusion, deposit limits, and cool-off tools
- Fraud prevention and security — to detect and prevent fraudulent transactions, unauthorised account access, and abuse of bonuses or promotions
- Platform improvement — to analyse usage patterns, fix technical issues, and enhance the overall player experience on eem77
- Marketing communications — to send you personalised promotions, bonus offers, and news about new games or features, but only where you have given explicit consent and subject to your right to withdraw at any time
06 Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, eem77 processes your personal data on one or more of the following legal bases:
- Contractual necessity — processing is necessary to perform the contract between you and eem77 (i.e., the Terms & Conditions governing your use of the Platform)
- Legal obligation — processing is required to comply with a legal or regulatory obligation applicable to eem77, including AML regulations and PAGCOR requirements
- Legitimate interests — processing is necessary for eem77's legitimate business interests, such as fraud prevention and platform security, provided these do not override your rights and freedoms
- Consent — for marketing communications, cookie placement beyond strictly necessary cookies, and any other processing activity where consent is required, eem77 will obtain your explicit consent before proceeding. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal
07 Sharing Your Personal Data
7.1 Service Providers
eem77 engages trusted third-party service providers to support Platform operations. These providers act as Personal Information Processors (PIPs) on eem77's behalf and are contractually bound to process your data only as instructed by eem77 and in accordance with the Data Privacy Act. Categories of service providers include:
- Payment processors and e-wallet operators (GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, 7-Eleven CLiQQ)
- KYC and identity verification providers
- Cloud hosting and data storage providers
- Fraud detection and AML screening services
- Customer support platform providers (Live Chat infrastructure)
- Analytics and platform performance monitoring tools
7.2 Regulatory Authorities
eem77 may disclose your personal data to Philippine regulatory authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies, where required to do so by law, court order, or regulatory direction. eem77 will only disclose the minimum data necessary to satisfy the relevant legal requirement.
7.3 No Sale of Personal Data
eem77 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data is not a commodity at eem77.
7.4 Business Transfers
In the event that eem77 undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified via your registered email address prior to any such transfer, and the acquiring entity will be bound by this Privacy Policy or an equivalent standard of protection.
08 Data Retention
eem77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML regulations, regulatory audit requirements |
| Financial Transaction Data | 5 years from transaction date | AMLC record-keeping requirements, dispute resolution |
| KYC Documents | 5 years post-account closure | Regulatory compliance, anti-fraud verification |
| Customer Support Records | 3 years from interaction date | Quality assurance, dispute resolution |
| Marketing Consent Records | Duration of consent + 3 years | Evidence of lawful processing basis |
| Technical & Usage Logs | 13 months from collection | Security monitoring, platform analytics |
Upon expiry of the applicable retention period, eem77 will securely delete or anonymise your personal data so that it can no longer be associated with you as an identifiable individual.
09 Data Security
eem77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- Encryption in transit: All data transmitted between your device and eem77 servers is protected using TLS 1.2 or higher
- Encryption at rest: Sensitive personal data stored on eem77 servers is encrypted using AES-256 or equivalent standards
- Access controls: Access to personal data is restricted on a strict need-to-know basis, with role-based access controls and multi-factor authentication for all internal systems
- Regular security audits: eem77 conducts periodic vulnerability assessments and penetration testing of Platform infrastructure
- Incident response: eem77 maintains a documented data breach response plan. In the event of a personal data breach that is likely to result in harm to you, eem77 will notify the National Privacy Commission within 72 hours and affected players without undue delay
10 Cookies & Tracking Technologies
10.1 What Are Cookies?
Cookies are small text files placed on your device when you visit the eem77 Platform. They allow eem77 to recognise your device, remember your preferences, and collect information about how you use the Platform.
10.2 Types of Cookies We Use
- Strictly Necessary Cookies: Required for the Platform to function, including session authentication and security tokens. These cannot be disabled.
- Functional Cookies: Remember your preferences such as language settings, preferred payment method, and display options.
- Analytics Cookies: Collect aggregated, anonymised data on how players use the Platform to help us improve navigation and content.
- Marketing Cookies: Used to deliver relevant promotional content to you — only placed with your explicit consent.
10.3 Managing Cookies
You can control non-essential cookies via the cookie preference centre accessible from the footer of the eem77 Platform. You may also configure your browser to block or delete cookies, though disabling strictly necessary cookies will impair the functionality of the Platform. Your cookie preferences are stored and honoured on subsequent visits.
11 Your Privacy Rights Under Philippine Law
Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by eem77:
- Right to be Informed: You have the right to know that your personal data is being collected and processed, and to receive all information described in this Privacy Policy before or at the time of collection.
- Right of Access: You have the right to request a copy of the personal data eem77 holds about you, including information on the purposes of processing and the third parties with whom your data has been shared.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data held by eem77. You may update basic account information directly via your account profile.
- Right to Erasure / Right to be Forgotten: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies. Note that eem77 may be required to retain certain data for regulatory compliance.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to other forms of processing based on legitimate interests.
- Right to Data Portability: Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
- Right to File a Complaint: If you believe eem77 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
12 Minors & Age Restriction
The eem77 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style gambling. eem77 does not knowingly collect personal data from persons under 21 years of age.
As part of our registration and KYC process, eem77 verifies the age of all players using government-issued identification. If eem77 discovers that an account has been registered by a person under the age of 21, the account will be immediately closed, all data will be deleted in accordance with legal retention obligations, and any funds in the account will be handled in accordance with applicable regulatory requirements.
13 International Data Transfers
The eem77 Platform is operated primarily from the Philippines, and your personal data is stored on servers located within or serving the Philippines. In limited circumstances, personal data may be transferred to and processed by service providers located outside the Philippines — for example, cloud infrastructure providers or specialist fraud detection services.
Where personal data is transferred outside the Philippines, eem77 ensures that appropriate safeguards are in place in accordance with Section 21 of the Data Privacy Act, including data processing agreements that bind the recipient to equivalent data protection standards. eem77 does not transfer personal data to jurisdictions that do not provide adequate levels of data protection without implementing appropriate contractual safeguards.
14 Changes to This Privacy Policy
eem77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When we make material changes, we will notify you by email to your registered address and/or by displaying a prominent notice on the Platform at least fourteen (14) days before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the eem77 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the revised terms.
15 Contact Us & Data Protection Officer
If you have any questions, concerns, or requests relating to this Privacy Policy or the way eem77 handles your personal data, you may contact us through the following channels:
- Live Chat: Available 24/7 directly on the eem77 Platform — the fastest way to reach us
- Email / DPO Contact: [email protected] — for formal data rights requests, please include "Data Privacy Request" in the subject line
eem77's Data Protection Officer is responsible for overseeing compliance with the Philippine Data Privacy Act and for handling all data subject rights requests. The DPO can be contacted via the email address above. We aim to acknowledge all privacy enquiries within two (2) Philippine business days and to resolve them within fifteen (15) calendar days in accordance with the Data Privacy Act of 2012.
Your Privacy Protected.
Your Game, Your Terms.
Now that you know how eem77 protects your data, explore our full range of slots, live dealer tables, bingo, and fishing games — all from the safety of a platform built for Filipino players, with your privacy front and centre. Remember: 21+ only. Play responsibly.